PREPARING FOR THE DIGITAL FUTURE: TIPS FOR EXECUTIVES

The digital future is upon us, and executives need to be prepared for it. In order to stay ahead of the curve and ensure success today, executives need to know how they can prepare their business for this change.

Mr. Egbert Irving , who is a Training and Development Specialist with over 20 years of experience in executive training, strategy development, and execution with leading Caribbean corporations, organizations, and government agencies, makes it clear that:

“By being proactive in understanding, prioritizing, implementing, and managing a digital strategy, organizations can realize opportunities beyond what they could have imagined just 2 to 3 years ago. "

THE EFFECTIVE USE OF DIGITAL TOOLS ALLOW FOR INCREASED PRODUCTIVITY AND EFFICIENCY, HEIGHTENED COMPETITIVE ADVANTAGE, STRONGER EMPLOYEE ENGAGEMENT AND GREATER CUSTOMER INSIGHT.

In this blog post, we will discuss a few tips, as suggested by Training and Development Specialist Egbert Irving, that executives should consider when preparing for the digital future.

SET THE TONE FROM THE TOP

Set the Tone words on a computer keyboard button or key to injecting meaning in your message in text or email

It is important for executives to set the tone from the top and clearly communicate what they want their organization to look like in five years.

Executives should begin adopting digital technologies (especially in Caribbean businesses) to conduct their everyday business.

IF THEY INTEND TO BECOME LEADERS IN THEIR INDUSTRY, WHETHER IT BE TRINIDAD AND TOBAGO OR THE WIDER REGION, UPSKILLING IS CRITICAL TO DIGITAL TRANSFORMATION.

You should not expect the organization to be on par with or ahead of the digital era if senior executives are not. Be open to using and incorporating new technology and innovation in the way you conduct business or make important decisions.

The digital future is upon us, and executives need to be prepared for it. In order to stay ahead of the curve and ensure success in the future, executives.

GET EVERYONE ENGAGED IN DIGITAL TRANSFORMATION

Digital transformation is not just for the IT team. The more people you can get involved with, the better your results will be. It’s not just about transforming your customer experience, but also transforming your workforce. The best way to get your employees engaged with digital transformation is to start by listening and following their lead.

Digital transformation can be a daunting task for many organizations.

IT’S IMPORTANT TO GET EVERYONE IN YOUR ORGANISATION ENGAGED AND ON BOARD WITH THE PROCESS, SO IT DOESN’T BECOME AN UNCOMFORTABLE EXPERIENCE.

The key is to make sure you involve people from different departments and levels of management to ensure buy-in from the entire company.

HERE ARE SOME TIPS FOR ACHIEVING THIS:

  1. Be transparent about what digital transformation means and why it’s important to your business.
  2. Ensure that employees understand how they will benefit from digital transformation.
  3. Make sure that any changes made during the process doesn’t negatively affect productivity.
  4. Involve all employees throughout the process by asking questions and giving feedback.
  5. Encourage participation in digital initiatives at every level of management.
  6. Hold accountability sessions/meetings and encourage the use of data and evidence-based strategies during those sessions.

A bonus activity which can be conducted one day a week, or three days per month:
Conduct a digital readiness survey to assess the digital fitness of your organization, this will give you a glimpse into what to expect at least, and grant you the data needed on determining whether your organization is behind in training workers with skills for digital leadership.

DEVELOP NEW KPI’S

A Key Performance Indicator is a metric that directly affects or is affected by the success of your business. This has been a major challenge for organizations that have not embraced a data-driven culture.

EXECUTIVES NEED TO BE ABLE TO IDENTIFY WHAT KPI’S ARE APPLICABLE FOR THEIR PARTICULAR ORGANIZATION, BECAUSE DIFFERENT COMPANIES WILL HAVE INDIVIDUAL NEEDS BASED ON SIZE AND INDUSTRY.

A Key Performance Indicator focuses executives’ attention where it should be: getting results through meeting targets.
KPI’s should be clear, measurable and must highlight the importance of a particular area.
When executives have KPIs equipped at their disposal, they can develop specific action plans to ensure that company goals are met.


Executives need to identify what is important for your business specifically, so it might take some time and research before executives can find the right metrics.

Here is a list of frequently used KPI’s:

  • customer satisfaction  
  • revenue growth and cost per acquisition (CPA)  
  • average transaction value (ATV) and customer lifetime value (CLTV) 
  • retention rates 

Ensure to link any KPIs to the strategic objectives of the organization for best results.
If you want to learn more about preparing for the digital future, data analytics, and its potential benefits, or simply learn from Mr. Egbert Irving, talk to us at Incus Services today!

If you’re a data novice, start, or looking to get the most out of your existing data management, get into contact with Incus about their workshop or specific services.

Take a look at how we help clients.



Incus Services
Incus Services
50 Google reviews
Marsha Rudon
Marsha Rudon
2021.11.19.
I thoroughly enjoyed this course. The material presented is invaluable. I can see how Tableau can help our organization to ask and answer, the really difficult questions and help us inevitably to increase our profitability. Thank you to all the presenters who have helped peak my interest in BI.
Samantha Singh
Samantha Singh
2021.11.18.
Very interactive workshop, awesome coaches and definitely value for your money, I highly recommend this workshop and Incus Services !!! You will not regret it
Nicole Orosco
Nicole Orosco
2021.11.18.
The workshop was very hands on, this team was very knowledgeable about the process. I fully endorse 100%. They left me wanting to know more about data Analytics and to develop this skill. Time is life, Team Incus it is!!!
I Beneebee
I Beneebee
2021.11.18.
Wasn't expecting so much for the first day of a workshop. But by the end of the session I was able to create my 1st Tableau Dashboard. Learned tips for better visual presentations, Learned how to incorporate color, publish and present the dashboard. The onus is on me to recreate this now in my own environment. Pressure TALL! Great Job Incus Services!!
Mark Eting
Mark Eting
2021.11.18.
Exceptional
Edward Alexander
Edward Alexander
2021.11.18.
Day 1 of the workshop was excellent. The basics of Tableau and data analytics were covered in a very pragmatic way that provided a solid foundation to start working with real data.
James Padji
James Padji
2021.10.08.
I was not sure what to expect because the class was taught remotely, but I was quite impressed with the entire process. The facility was very professional and there were no problems with connectivity. The instructor's were experts and very clear in there method of teaching. The things I learned I can and will surely use in my daily work.
Frans Amatali
Frans Amatali
2021.10.07.
Thank you for the opportunity. It was an amazing journey in Data Analytics using Tableau. From the coaches I have learned how to Aggregate, Sort and Filter data putting it into a dashboard on how to solve problems using this software. As a group (2) we had to do it by ourselfs and present the data by telling our story about the data and give our findings and recommendation. It was fantastic. Thanks to everyone and especially the Coaches.
AKASH KING
AKASH KING
2021.10.07.
Amazing workshop! Learned a lot! Very professional and fun.
About Us
We are B2B consultants focusing on business intelligence and cyber security serving both large and medium sized organizations by helping them solve their data challenges. With the current advancements in technology, it is imperative that all organizations have a data strategy. It is no longer business as usual and for many organizations. The need for data-driven decision making isn’t a question of strategic advantage but of survival.
Learn More